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How to Handle Damage and Stains Left Behind by Airbnb Guests: A Simple Cleaning Guide

Running an Airbnb can be a rewarding business, but dealing with damage and stains left by guests is one of the less glamorous aspects. Whether it’s a spilled glass of wine, food stains on the carpet, or scuff marks on walls, knowing how to handle these cleaning challenges is essential for maintaining a 5-star rental. In this post, we’ll go over effective ways to tackle damage and stains in your Airbnb so you can keep your property in pristine condition for future guests.

Act Quickly to Prevent Permanent Stains

The longer a stain sits, the harder it becomes to remove. Once your guests check out, inspect your property as soon as possible. If you spot any stains, act immediately to prevent them from setting. For example, wine, coffee, and food stains can become permanent if left untreated for too long. Use a stain remover designed for the specific type of stain, and follow the product’s instructions carefully.

Know Your Cleaning Supplies

Not all cleaning products are suitable for every surface. Before using any cleaner, ensure it won’t damage your flooring, furniture, or upholstery. Some common cleaning products to have on hand for Airbnb properties include:

  • Stain removers for upholstery and carpets: Look for enzyme-based cleaners for organic stains.
  • Baking soda: Perfect for absorbing odors and dealing with tough stains like grease or oil.
  • White vinegar: A gentle cleaner that works well for tackling odors, water stains, and mild spots on most surfaces.
  • Magic Erasers: Ideal for scuff marks on walls and hard surfaces.

How to Clean Common Stains in Your Airbnb

Here are some common types of stains you might encounter as an Airbnb host, along with effective ways to clean them:

  • Wine and Coffee Stains: Blot (don’t rub) the stain with a clean cloth to absorb as much liquid as possible. Apply a solution of water and dish soap or an enzyme cleaner to break down the stain. For carpets, use a carpet-specific cleaner to ensure thorough removal.
  • Grease Stains: Sprinkle baking soda on the stained area and let it sit for 15-20 minutes to absorb the grease. Then, vacuum the area and treat it with a gentle dish soap and water mixture.
  • Food Stains on Furniture: Start by blotting up any excess food, then use a damp cloth with mild soap. For tough stains, an upholstery cleaner may be needed, but always test it on a small, hidden area first.
  • Scuff Marks on Walls: A magic eraser can be a lifesaver here. Gently rub the scuffed area in circular motions, but be careful not to over-scrub and remove paint.

Dealing with Property Damage

Sometimes, Airbnb guests leave more than just stains—they can also cause damage. Whether it’s a broken chair, scratched floor, or a cracked mirror, it’s important to document the damage thoroughly. Take clear photos of the damage and keep detailed records of any repair or replacement costs. This information is essential if you plan to file a claim through Airbnb’s Host Guarantee program.

Once documented, assess whether the damage requires professional repairs or if you can handle it yourself. For larger issues like water damage or broken furniture, it’s best to call in professionals to avoid long-term problems.

Protecting Your Airbnb from Future Stains and Damage

Preventative measures can help minimize the risk of future damage or stains. Here are a few tips to protect your Airbnb property:

  • Provide coasters and placemats to encourage guests to use them on furniture.
  • Use washable slipcovers on couches and chairs, which can easily be removed and cleaned between guests.
  • Add a stain-resistant treatment to carpets and upholstery to make future cleanups easier.
  • Communicate clearly in your house rules about the importance of keeping the property clean and any penalties for severe damage.

When to Call in Professional Cleaners

While some stains and damage can be handled by the host, there are times when professional cleaning services are needed. Deep cleaning carpets, addressing persistent odors, or restoring damaged upholstery often require specialized equipment and expertise. By hiring professionals, you can ensure your property is thoroughly cleaned and ready for your next guest.

Keep Your Airbnb Sparkling Clean with Our Services

Maintaining a spotless and damage-free Airbnb is key to receiving glowing reviews and repeat bookings. If you ever feel overwhelmed by the cleaning process or encounter tough stains that won’t budge, we’re here to help. Our professional cleaning team specializes in Airbnb turnovers, ensuring your property is always in top condition for each new guest. Contact us today to learn more about how our services can keep your Airbnb looking its best, stress-free!

By following these tips and taking proactive steps, you can effectively handle damage and stains while maintaining the high standards your guests expect.

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